SHIPPING & RETURNS
Retail Customers orders will be shipped 3-7 days after payment is received. We use USPS and UPS for our shipping needs.
RETURN & EXCHANGE POLICY
Products may not be returned to Seller unless Seller consents in writing (acting in
Seller’s sole and exclusive discretion) and assigns a return authorization number.
Any unauthorized returns or shipping containers which do not bear a return authorization number will be returned to the Buyer at the Buyer’s expense. Return shipments must be prepaid, insured, and shipped at the Buyer’s expense.
Returned merchandise must be in its original sealed cartons. All returned merchandise must be in salable condition to qualify for credit. All returns will be subject to inspection prior to receipt and credit once the product arrives at the Seller’s facility.
No special products, non-stocked products, custom-made products, outdated or modified versions of cataloged Seller stocking items may be returned by the buyer. Except for products considered by Seller to be defective in workmanship or materials, all returns will be subject to a minimum 35% handling and inspection charge, and a deduction be made for freight expense of the original shipment. Merchandise accepted for return must be shipped prepaid to the destination specified by Seller.
Exchanges may be done as long as merchandise is in it's original sealed container within 7 days of receiving product. Buyer is responsible for shipping costs.