Products may not be returned to Seller unless Seller consents in writing (acting in Seller’s sole and exclusive discretion) and assigns a return authorization number. Any unauthorized returns or shipping containers which do not bear a return authorization number will be returned to the Buyer at the Buyer’s expense. Return shipments must be prepaid, insured, and shipped at the Buyer’s expense. Returned merchandise must be in its original sealed cartons. All returned merchandise must be in salable condition to qualify for credit. All returns will be subject to inspection prior to receipt and credit once the product arrives at the Seller’s facility. No special products, non-stocked products, custom-made products, outdated or modified versions of cataloged Seller stocking items may be returned by the buyer. Except for products considered by Seller to be defective in workmanship or materials, all returns will be subject to a minimum 35% handling and inspection charge, and a deduction be made for freight expense of the original shipment. Merchandise accepted for return must be shipped prepaid to the destination specified by Seller. 

Orders are shipped 3-7 days after payment is received.